Frequently Asked Questions (FAQ)

❓ What is IPTV and how does it work?

IPTV stands for Internet Protocol Television. It streams live TV channels, movies, and series through the internet, rather than via satellite or cable.

❓ Is IPTV legal?

IPTV as a technology is legal, but the content source matters. At IPTvero, we strive to provide legal and reliable access. However, legality may vary by region—please check your country’s regulations.

❓ Do I need a smart TV to use IPTV?

Not necessarily. While smart TVs are compatible, you can also use IPTV on:

• Smartphones

• Tablets

• Android TV Boxes

• Amazon Fire Stick

• Computers (Windows/Mac)

• iPads

• Streaming devices

❓ Can I watch IPTV on multiple devices at the same time?

Each subscription supports one connection at a time. You’ll need a multi-connection subscription if you wish to stream on multiple devices simultaneously.

❓ What internet speed do I need for IPTV?

A minimum of:

• 10 Mbps for SD/HD channels

• 20 Mbps for Full HD/4K streaming
  A stable and fast connection is critical for smooth viewing.

❓ Is there a trial available?

Yes! We offer a free 24-hour trial so you can test the quality and stability of our service.

❓ How do I request the free trial?

Simply contact us through our contact page, WhatsApp, or email, and we’ll send you a trial code.

❓ What kind of content is included in the IPTV subscription?

Our IPTV service offers:

• Live TV channels (international, sports, movies, news, etc.)

• Video-on-Demand (VOD) libraries with movies and series

• Pay-per-view (PPV) and premium events

• Catch-up TV (on selected channels)

❓ How do I install IPTV?

Choose your preferred app (like IPTV Smarters or TiviMate), and enter the login details we send (Xtream Codes or M3U link). For a full guide, visit our Installation Tutorial.

❓ Can I use IPTV while traveling?

Yes! IPTV works worldwide, as long as you have an internet connection. Using a VPN is recommended in regions where access may be restricted.

❓ Can I use IPTV on MAG Box or Enigma2?

Yes. We support MAG, Enigma2 (via Xtream plugin or m3u), and other STB devices. Contact us for specific setup instructions.

❓ What should I do if buffering happens?

Buffering can occur due to:

• Weak internet connection

• ISP throttling

• Poor Wi-Fi signal
  Solutions include:

• Using a wired connection

• Restarting your router

• Using a VPN

❓ Are subtitles and EPG (TV Guide) available?

Yes! Many channels support subtitles, and we provide an Electronic Program Guide (EPG) on most apps like IPTV Smarters or TiviMate.

❓ What apps do you recommend?

Top IPTV apps include:

• IPTV Smarters Pro

• TiviMate

• GSE IPTV

• XCIPTV

• Smart IPTV

• SET IPTV
  Check our Apps Page for download links and setup guides.

❓ How long will I wait after payment?

You’ll receive your login details within 30 minutes to a few hours, depending on our queue. We strive for fast delivery!

❓ What payment methods do you accept?

We accept:

• Credit/Debit Cards

• PayPal

• Cryptocurrency (BTC, USDT, etc.)

• Local payments (depending on your region)

❓ Can I change my device later?

Yes. If you change your device, contact us and we’ll update your activation (subject to fair use).

❓ Will I receive support if I face issues?

Absolutely! Our support is available through:

• WhatsApp

• Email

• Live Chat (if available)
  We offer full guidance and troubleshooting.

❓ Is adult content available?

Yes, adult content can be included upon request and is protected with a PIN code.

❓ Is there a money-back guarantee?

We offer refunds only if we are unable to deliver service or solve technical issues. Please test with the free trial first.

❓ Will the IPTV service auto-renew?

No. We do not auto-renew your subscription. You can choose to renew manually when your current plan expires.

❓ How secure is your service?

We do not store sensitive information and only use your details for account activation. Using a VPN adds an extra layer of privacy.

❓ What if a channel or VOD doesn’t work?

Contact support immediately. We have a team monitoring service quality and will fix any broken links as fast as possible.

❓ What subscription durations are available?

We offer:

• 1 Month

• 3 Months

• 6 Months

• 12 Months
  Discounts may apply for longer-term subscriptions.